Program Development Study Phase
3.1 Begin Discussions With Stakeholders
Use discussions with the customer agency and local communities to define
development, construction, and phasing requirements and to understand the project's
potential to support local planning and development activities.
Recommended Activities
Meet with and engage project stakeholders.
Take advantage of meetings with the customer agency and local community to
review project goals and local development goals.
Identify opportunities for stakeholders to work together. Typical participants
may include GSA Central Office, local government, local planning agencies,
community groups, and the congressional delegation.
Use Exhibit 5.5: Sample Agenda to help prepare for the meeting(s).
Identify the control point for communications.
Select either the team leader or the Project Manager as the control point for all
communications. Keep minutes or other reports for all meetings and phone calls.
Coordinate all contact with local authorities through the appropriate GSA Regional staff.
Communicate regularly with the Regional Administrator.
Identify other stakeholders.
Consider the need to meet with representatives of local government and civic
organizations, including zoning boards, health departments, fine arts
commissions, fire marshals, regional planning commissions, and local/urban
design review boards, to ascertain construction design and issues.
Explore the potential to leverage federal and local development efforts and to
fine-tune the project's ability to support local needs.
Contact the state environmental agency and State Historic Preservation Office,
when appropriate, and discuss the project's compliance with state policies,
programs, and regulations.
Discuss the needs for publicity, press releases, and other communications activities.
Determine who will issue information that has been approved by the team
leader and how inquiries and potential problems will be addressed.
Review schedules for internal and external communications of project milestones.
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